❤️ Why Gusto Design?
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Gusto makes it easy for businesses to onboard, pay, insure, and take care of their hardworking team. Our strong belief that work can empower a better life drives us to design experiences that put people at the center.
Applying for a new role is a big decision and a leap of faith. Maybe you've taken some time off to catch your breath and you're exploring your next step, or maybe you feel like something about your current job doesn’t feel quite right. Regardless of your reasons for looking, we're glad you're here. We think the Design team at Gusto is pretty special. Here are a few reasons why:
Design is a strategic partner
There's an incredible amount of buy-in and support for the value of Design that goes all the way back to our three cofounders: Eddie, Tomer, and Josh. This means we spend our energy doing great work, instead of fighting for a seat. Our Chief Design Officer, Amy, is an active part of Gusto's leadership team and brings design's influence into conversations about company strategy, direction, and experience vision.
Design leaders are also part of strategic squads alongside their partners in Product Management, Engineering, and Data to drive the priorities and direction of major product areas.
And on the Brand Studios side, our Creative Director, Chien ensures we’re building on a brand rooted in our passion for helping small businesses. Chien and his team align this with everything we do from our approach to storytelling and our creative approach, to establishing an authentic brand vision. Check out our latest ad spot!
People are at the center of everything we do
We're building products that help employers take care of the people who work for them, and we are building a company where we look after one another.
We know that ensuring equitable opportunity for all our communities at Gusto is a foundation for success. At Gusto, we focus on the four pillars of RISE, which stands for Representation, Inclusion, Social Impact, and Equity. This is how Gusto views its holistic and intersectional diversity initiatives supporting strategies to improve representation, retention, equity, and inclusion across Gusto. As part of this commitment Gusto leadership sets meaningful diversity goals and implements accountability mechanisms to ensure sustained progress.
Another way we center people is in how we use the term People Empowerer instead of Manager to refer to individuals leading a team. Words matter, and the term "empower" is the best way to frame our belief that a leader's job is to unlock potential and create an environment where people can thrive and do great work.
Careers at Gusto are a jungle gym, not a ladder
We support one another in learning new skills and taking risks. We’ve got lots of examples of people on our team who have been supported in growing their careers in wonderful and unexpected ways and we'd love to introduce you to them during the interview process. We want Gusto to be a place where you can take your career to new levels and find that sweet spot between what lights you up and what our customers and businesses need to thrive.
It's a great time to join us
We're small enough that there’s a lot of room to take ownership and help shape the future, but we’re big enough to have a strong community of practice, organizational buy-in for the value of Design, and the support you need to do exceptional work. Everyone in Design reports centrally, but they're embedded in a specific product area. This means we get to go deep, gain expertise, and collaborate cross-functionally while still being supported by a centralized practice.
Visit our careers website to see all the open roles across Gusto.
Denver, San Francisco, New York
As a Senior Staff Product Designer, Growth Acquisition, you will own and define the end-to-end experience for visitor-to-lead conversion on Gusto.com and key marketing touchpoints. You will shape how small businesses discover Gusto, guide them through key decision-making moments, and optimize lead conversion funnels to drive meaningful business growth. You’ll collaborate with Marketing, Sales, Revenue, Growth PMs, and Engineering to deliver scalable, personalized, and high-converting user experiences. You will leverage data-driven experimentation, behavioral insights, and UX best practices to ensure Gusto maximizes lead capture, qualification, and conversion while maintaining a customer-first approach. If you are passionate about growth design, service design, and funnel optimization, this is your opportunity to make a high-impact contribution to Gusto’s acquisition strategy.
Denver, San Francisco, New York, Atlanta, Austin, Chicago, Los Angeles, Miami, Seattle, Toronto (Canada)
As a Staff Product Designer on Payroll Services, you will wrangle technical and regulatory complexity into guided experiences for new and experienced employers. You'll collaborate with internal teams to enhance their processes through a service design approach and improve the internal tools they use to help customers set up and maintain their tax accounts. As a member of this product area’s cross-functional team, you’ll be a key partner in leading the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones.
Denver, San Francisco, New York, Atlanta, Austin, Chicago, Los Angeles, Miami, Seattle, Toronto (Canada)
We’re looking for a highly skilled and driven Staff Product Designer to join our new HR Apps team. This designer will ship products that help small business owners hire, manage, retain, and celebrate their team members. This person will be in a unique position to make a huge impact on Gusto and the success of customers using our products.
https://www.youtube.com/watch?v=wHMT8Z2otps
Our hiring philosophy
Interviewing at Gusto is intentional. We have a hiring philosophy that centers on alignment between values, motivations and skills. We believe work is more than a desk or to-do list. We believe work can empower a better life. We’re inspired by small businesses that we serve and are driven by our values. We’re excited to exchange stories and learn about how your successes, failures and life changing endeavors have shaped your personal and professional journey.
Here are some themes we'll touch on throughout your interview journey:
Our Invite team will walk you through what to expect in every conversation. We want to get to know you and help you get to know us. No gotchas! Here's roughly what the process looks like:
How Gusto rebranded for the long-term | Designer Fund
Reflecting on ethics in design
Product language during COVID-19
Amy Thibodeau, Chief Design Officer
Chien Hwang, Creative Director of Gusto Brand Studios
@Kebone Moloko, Recruiting Leader for Design